Terms of Service

0. Header & Intro

These Terms of Service ("Terms") explain the rules for using the website soundbox-pods.com (the "Site") operated by Soundbox (HK) Acoustic Tech Co., Ltd. and its related companies ("Soundbox," "we," "us," or "our"). By accessing or using this Site, you agree to these Terms. If you do not agree, please do not use the Site.

1. Who We Are

Soundbox is an acoustic specialist focused on the research, development, and manufacture of acoustic products and solutions, including acoustic panels, sound control, insulation and damping systems, and related services. Our head office and contact details are listed on our Contact page on the Site.

For general enquiries about these Terms, you may contact us at:

Email: us@soundbox-sys.com

2. Acceptance of These Terms

By using the Site, you confirm that:

• You are at least the age of majority in your country or region; and
• You have the legal capacity to agree to these Terms on your own behalf or on behalf of the business you represent.

If you use the Site on behalf of a company or other legal entity, you represent that you are authorized to bind that entity to these Terms.

3. Changes to These Terms

We may update these Terms from time to time. When we do, we will change the "Last Updated" date at the top of this page. Any changes take effect when they are posted on the Site. Your continued use of the Site after changes are posted means you accept the updated Terms.

4. Scope of These Terms

These Terms apply only to your use of the Site and the information, content, forms, and features we provide through it. They do not govern any separate sales contracts, distribution agreements, purchase orders, warranties, or service agreements you may enter into with Soundbox or our partners. Those agreements will have their own terms.

5. Use of the Site

You agree to use the Site only for lawful purposes and in line with these Terms. In particular, you agree that you will NOT:

• Use the Site in any way that violates any applicable law or regulation.
• Attempt to gain unauthorized access to any part of the Site, our servers, or systems.
• Interfere with or disrupt the operation of the Site or any network connected to the Site.
• Use any robot, spider, scraper, or other automated tool to access the Site for any purpose without our prior written permission.
• Upload or transmit viruses, malware, or any other harmful code.
• Use the Site to send spam, unsolicited messages, or other harmful content.

6. Information, Quotes & Product Details

The content on the Site is provided for general information only. While we aim to keep information accurate and up to date, it may not always reflect our latest products, specifications, pricing, standards, or certifications.

Any product descriptions, drawings, colors, photos, specifications, or other details shown on the Site are for reference only and may differ from actual products. We may change products, designs, or specifications at any time without prior notice.

If you submit a form to request a quote or more information:

• Your request is an invitation for us to provide information; it is not a binding contract.
• Any quotes we provide (by email or otherwise) may be subject to additional terms and conditions.
• A binding agreement for the supply of products or services will only be formed when a separate written contract, purchase order, or similar document is accepted by us.

7. Intellectual Property

Unless otherwise stated, all content on the Site is owned or controlled by Soundbox or its licensors. This includes, without limitation:

• Logos, trademarks, and trade names;
• Text, graphics, images, drawings, photos, and videos;
• Designs, layouts, interfaces, and the overall "look and feel" of the Site;
• Documents, brochures, and downloadable materials.

You may:

• View and browse the Site; and
• Download or print copies of content for your own internal, non-commercial use, provided you do not remove any copyright, trademark, or other ownership notices and do not modify the materials.

You may NOT, without our prior written consent:

• Copy, reproduce, republish, distribute, or publicly display Site content for commercial purposes;
• Modify or create derivative works from the Site or its content;
• Use any Soundbox trademark, logo, or brand name in a way that may cause confusion or imply endorsement.

8. User Submissions & Feedback

If you send us any questions, comments, suggestions, ideas, feedback, or other materials ("Feedback") through the Site or by email, you:

• Represent that you have the right to share that Feedback; and
• Grant Soundbox a worldwide, royalty-free, perpetual, irrevocable, and sublicensable license to use, copy, modify, adapt, publish, translate, create derivative works from, distribute, and display that Feedback in any form and for any purpose related to our business.

We are not required to keep Feedback confidential, and we have no obligation to use or respond to it.

9. Third-Party Websites & Links

The Site may contain links to third-party websites or services that are not owned or controlled by Soundbox. These links are provided for convenience only. We do not control and are not responsible for:

• The content, policies, or practices of third-party websites or services; or
• Any products or services offered by third parties.

Your use of third-party websites is at your own risk and subject to their own terms and privacy policies.

10. Privacy & Cookies

Our collection and use of personal information through the Site is governed by our Privacy Policy. That policy explains what data we collect, how we use it, and your choices.

The Site may use cookies and similar technologies to improve your experience, analyze usage, and support certain features. Your use of the Site signifies your consent to our use of cookies as described in the Privacy Policy and any cookie notices shown on the Site.

11. Disclaimers

To the fullest extent permitted by law:

• The Site and all content are provided "as is" and "as available," without any warranties of any kind, whether express, implied, or statutory.
• We do not guarantee that the Site will be uninterrupted, secure, or error-free, or that defects will be corrected.
• We do not guarantee that any information on the Site is complete, accurate, or current, and we are not responsible for any reliance placed on it.
• Any implied warranties of merchantability, fitness for a particular purpose, and non-infringement are expressly disclaimed to the maximum extent allowed by law.

12. Limitation of Liability

To the fullest extent permitted by law, in no event will Soundbox, its affiliates, directors, officers, employees, agents, or licensors be liable for any:

• Indirect, incidental, special, consequential, or punitive damages; or
• Loss of profits, revenue, data, business, goodwill, or other intangible losses, arising out of or in connection with your use of, or inability to use, the Site, even if we have been advised of the possibility of such damages.

Where our liability cannot be excluded under applicable law, our total aggregate liability arising out of or relating to the Site and these Terms will be limited to the amount (if any) you paid to us specifically for access to or use of the Site in the 12 months before the event giving rise to the claim, or, if no such amount was paid, the equivalent of USD $100.

13. Indemnification

You agree to indemnify, defend, and hold harmless Soundbox and its affiliates, directors, officers, employees, and agents from and against any claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Site; or
• Your violation of these Terms or any applicable law.

14. International Users

The Site may be accessed from countries around the world and may contain references to products or services that are not available in your country. These references do not imply that Soundbox intends to offer such products or services in your location.

You are responsible for ensuring that your use of the Site complies with all local laws and regulations in your country or region.

15. Governing Law & Dispute Resolution

Unless a mandatory local law provides otherwise, these Terms and any dispute arising out of or relating to them or the Site will be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China, without regard to its conflict of law principles.

You agree that any dispute arising out of or in connection with these Terms or the Site will be subject to the exclusive jurisdiction of the courts of Hong Kong, and you consent to the personal jurisdiction of such courts.

16. Termination

We may, at our sole discretion and without prior notice, suspend or terminate your access to the Site if we believe you have violated these Terms or applicable law, or if we decide to discontinue or change the Site.

Sections of these Terms that by their nature should survive termination (such as intellectual property, disclaimers, limitation of liability, and governing law) will continue to apply even after your access to the Site ends.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or additional terms posted on the Site, constitute the entire agreement between you and Soundbox regarding your use of the Site. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

18. Contact Us

If you have any questions about these Terms or the Site, please contact us at:

Email: us@soundbox-sys.com

Postal addresses for our headquarters and regional offices are listed on our Contact page.

19. Note on Legal Advice

Note: This Terms of Service page is provided as a general template and does not constitute legal advice. We recommend that you have it reviewed and adapted by a qualified legal professional familiar with your business and the laws of the relevant jurisdictions.